When it comes to staff development, businesses are very specific about what they want (once they have made the decision to further develop their staff) if sales staff are the focus of development then businesses naturally decide to put their sales teams on a Sales Training course, if the focus is on promoting one or more staff members then that focus will naturally move towards Management ...

It has been an interesting time lately, world trying to come out of a global recession, Europe looks like it may be plunged back into it again, as a result our dollar is taking a pounding along with the other currencies and all through this kiwi business is battling on. So what can we do to make sure our own businesses do not fall victim to any recession, why not speculate to accumulate, take advantage of the slower pace of ...

Last week I was talking to the manager of a communications company about the trials and tribulations of sales staff and their lack of ability to look after their customers. I asked the manager whether he had sales reps or account managers to which he replied "they are the same thing .... aren't they?" we debated this theory for a good hour, I would like to carry this debate to you now. Having had both job roles over the years ...
