The customer has what they came for, why should I try and sell them something else? A question I have come across time and time again over the years. I guess to answer that question it is more cost effective for any business to sell more than one product at any one time as the business only has to pay for the one sales process. If done correctly you may be helping your customer too, they may not have realised you sold other items ...
I don't know how many times I here a business owner or manager say "if it wasn't for the staff this job would be great", like it or not most of us need staff to complete the work we do for our customers. Generally speaking the type of business owner or manager that comes out with a comment like this usually struggles with the concept and the importance of motivating staff. Think back to a time when you were happy ...
The second part to my little yarn about being over competitive and the repercussions of that competitive nature. Now if you haven't already, for this article to make sense, you should read my blog entitled "No Pain, No Gain .... Really?" ..... Politely declining the offer of trying this ab work out for Bruce Lee (now there's a flash from the past) I explain I'm feeling a bit queasy, he sits me down gets me more water then ...
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