Are your Staff Equipped to do Their Job?

October 27th, 2010 Posted in Management Practices, Sales Principles, Your Business | No Comments »

tools for the jobAs a business owner take a moment and ask yourself the question in the heading, what is your initial reaction?  Yes my staff have got everything they need to do their jobs, they have their own laptops, they have a company car, I pay them well, hell I even buy them their uniform. Now ask yourself how long ago did you recruit each of your staff ...

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Giving and Receiving Referrals

September 28th, 2010 Posted in Sales Principles, Your Business | No Comments »

ReferralYou provide a great product with great service, you fastidiously call upon your clients within 3 months, updating them with changes or additions to your product ranges, you fix any issues promptly and when you catch up with your customer they are always happy.  Why bother going to such lengths?  Other than generating a great image for your business you do this to ensure a steady stream of ...

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Coping with Adversity in Business

September 22nd, 2010 Posted in Your Business | 4 Comments »

Canty EQLiving in Canterbury over the last couple of weeks coping with adversity has been a very real issue for many business owners including myself.  I personally know of people who have had their business "written off" and are facing the prospect of having to start again, others have been locked out of their offices for several days or weeks, left wondering when they can get going ...

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