Throughout your management career (and indeed your personal life) problems will rear
their ugly head and stop you in your tracks, add a good dose of stress and usually finished
off with some sleep deprivation. Of course as well as the problem, the general symptoms
don’t make it easy for a person to sort through the problem effectively. The trick with all
problems is to tackle them in a logical manner gather the facts and try and gain an
understanding of how the problem happened

Throughout your management career (and indeed your personal life) problems will rear their ugly head and stop you in your tracks, add a good dose of stress and usually finished off with some sleep deprivation. Of course as well as the problem, the general symptoms don’t make it easy for a person to sort through the problem effectively. The trick with all problems is to tackle them in a logical manner gather the facts and try and gain an understanding of how the problem happened the chain of events that lead to that problem.
The process is called cause & effect something happens (the cause) which leads to a series of events that creates the problem(s) (the effect(s)). The problem we all have is that the effects are often very obvious to us and we more often or not think that the effects are the real problem thus never truly identifying the cause and thus never really solving the problem.
Once the process has been clarified and the REAL problem identified it is time to put an action plan into place to rectify the immediate problem and also to ensure the same problem does not happen again. Of course there is no point in doing any of these processes if there is no feedback at the end to ensure the same problems don’t arise in the future!!
“This is exactly what my staff need but it’s too expensive to send my staff on training courses, I can’t afford to have them off the job”
Unique to Dave Sewell Training & Support for Retail & Small Business are a series of management training courses designed to be held at your work premises, each lasting no more than one hour and collectively are designed to take your staff through a broad understanding of management processes, giving them tips and skills to ensure they can maximise the general operation of your business;Problem Solving is the third of eight modules taking your staff through that management process.
Want to know more, contact me for more information and a free consult to discuss your business’s potential needs.
Tags: Small Business Consultant and Business Development Specialist providing Management Training