Archive for April, 2010

Sales Rep or Account Manager?

April 26th, 2010 Posted in Consultancy, Sales Training, Small Business | 1 Comment »

Last week I was talking to the manager of a communications company about the trials and tribulations of sales staff and their lack of ability to look after their customers.  I asked the manager whether he had sales reps or account managers to which he replied "they are the same thing .... aren't they?" we debated this theory for a good hour, I would like to carry this debate to you now.  Having had both job roles over the years ...

Managing a Business is Like Driving a Car

April 8th, 2010 Posted in Consultancy, Management Training, Small Business | No Comments »

porsche911turbo26210245kqWould you go into a car show room and buy a $250k car without learning how to drive?  Highly unlikely I would hasten to guess, why, because you would be scared to crash the car. How many of you out there have bought into a business and spent the same amount or more without knowing the first thing about managing a business, yes put your hand up and no ...