Archive for February, 2010

Sales Training – Closing the Sale

February 19th, 2010 Posted in Retail Training, Sales Training, Small Business | No Comments »

You have done all your product knowledge training, you know your product / service inside and out, you have a great relationship with your clients, they all seem to like your product but you just can't get the sale, why? Closing the SaleIt's probably one of the hardest jobs a small business owner has to do, ask for the business, have the confidence in their product / ...

Management Training – Which Management Style Should I Use

February 17th, 2010 Posted in Management Training, Retail Training, Small Business | No Comments »

What is a management style and more importantly to the employee, what is a good management style? We have all come across good managers and bad managers, managers that get things done and other managers that appear not to be able to make any decisions, some of them make our lives easy at work whilst others make work unbearable. ManagementThere are many ways that we come to the conclusions we ...

Getting Control of your Bad Debtors

February 16th, 2010 Posted in Small Business | No Comments »

Bad DebtsYou've worked hard to develop your product / service, you've done your research and priced your products appropriately and you have trained your staff in all the areas required (including superior customer service) to get your product / service to the market place so why haven't your clients been paying their invoices? Having just gone through (and still going through) a rather lean time in the economy ...